Nader's Legacy: First George Bush's Presidency, Now Union Busting

In the aftermath of Ralph Nader's colossal, nation-damaging ego trip of 2000, I still maintained that his earlier career was a good one and that there were still good aspects of his legacy. I cited the PIRG (Public Interest Research Group) movement as an example of something founded by Nader that has been of great benefit in American politics. Three things have soured Nader's legacy even more: his 2004 attempt at a repeat of the 2000 ego-driven disaster (this time without help from the Green Party, to credit them with learning a valuable lesson); the full scale of disaster that the Nader-enabled Bush administration has proven to be, fully in line with my warnings in 2000 and contrary to the Nader claim that Bush and Gore were equivalent; and finally, the decline of the PIRG movement into an anti-labor, union-busting political machine that seems to be betraying its roots.

I didn't so much come to this story as have it thrust upon me from several sides. A discussion with a new New Democratic Majority member about what kind of canvassing options were available for pay brought up the PIRG efforts, which I knew were paid, and a comment from Michael Bouldin that he had heard they had become horrible to work for, a kind of progressive political sweatshop.

That was the first I heard about PIRG's decline. Some 20 years ago I tried canvassing for CalPIRG in Los Angeles. It was to be a holiday job, combining my need for some income with my interest in politics. I went through their training and trial period. It was hard work, but exciting. I remember coming home each night of that brief period so keyed up that it took a couple of Guinesses to calm me down for bedtime. We worked from a script and started by working with experienced staff. My partnered staff member liked my style and delivery, saying that I seemed to be a natural. I didn't really find canvassing that enjoyable, but with his encouragement I really felt I could do it.

I had two evenings to "make quota," essentially get enough contributions to make their paying me worthwhile. Long story short, I never made quota, contrary to the expectations of my trainers. I didn't get the job and realized that door-to-door canvassing is not my forte.

The work had been hard and I had failed to make the grade, but it all seemed very reasonable.

Well, Michael's comment made me wonder about the PIRG approach. Had they indeed become a political sweatshop?

Two readers, one from Brooklyn and one from Seattle, both clued me in on a story originally from the August In These Times, and since expanded into a series of diaries on MyDD and Daily Kos. The story is a warning to all grassroots organizations about the balance between reaching the political goal and maintaining your political ideals.

It's all about the "Fund for Public Interest Research," which is commonly called "THE FUND." You know something is wrong when something is just called "THE whatever." THE FUND was established in 1982 (around the time I tried out for PIRG canvassing, I guess) by the PIRGs and now has a near monopoly on canvassing, doing the job for groups like the Sierra Club, Human Rights Campaign, Greenpeace, the PIRGs themselves and a whole slew of other "partners." Through THE FUND's branch, Grassroots Campaigns, Inc, they netted a very high profile contract with the DNC. Since its foundation, THE FUND has raised over $350 million and gathered more than 20 million signatures for their "partners." Quite an accomplishment by any standards. But at what price?

It is telling that the average time a canvasser can stand to work for THE FUND is only 2 weeks. Despite the extremely idealistic, young demographic of THE FUND's canvassers, they last only an average of 2 weeks. That's a bad sign! The pay usually amounts to less than minimum wage and it seems that in recent years there seemed to be an increase in slippery practices that I have seen big companies employ to save money, delay payouts and to intimidate employees, including erratic reimbursements, paycheck "miscalculations", difficulties with vacation days, etc. Furthermore, the workload was expected to be high, despite the low pay, well over the 40 hour work week. In short, THE FUND did not run an organization that encouraged people to stay and make a career out of progressive politics, but rather it treated its workers as expendable and underappreciated drones. This led to a unionization movement.

Here is one summary of small problems that amounted to an untenable working situation:

Here's a sampling of the accumulated "little things": Meal breaks were not allowed during the six-seven hour shifts. Callers had to clock out if they wanted to take cigarette or bathroom breaks. Employees often felt uncertain, or uninformed entirely, about the particularities of office policies--like the bonus structure or health care. They learned to keep meticulous personal records of "their numbers," as paycheck errors were somewhat regular. They would often hear from former co-workers who had recently left or been fired, and who had not received their final paycheck. Promises of reimbursements (for instance, during a bus strike, when callers with cars picked up their co-workers) often went unfulfilled. Callers were expected to bring their own cleaning products to wipe down their keyboards.

But the problems seem almost inherent in the business model used by THE FUND. Although I suspect that 2 weeks is shorter than they would like the average stint to be, it seems, according to the article, that those who actively do carve out a career working for THE FUND as canvassers begin to get on the bad side of THE FUND. The kind of crap those who tried to dedicate themselves long term to THE FUND had to put up with is outlined here. The story is one of mismanagement at THE FUND at best, and exploitation at worst. The net result was that even die hard FUND workers who had previously opposed the unionization movement began to talk union. The story comes to a head in Los Angeles where the local organizers nearly unanimously voted to unionize, with the help of Local Teamsters 848. THE FUND immediately proceeded to use all the usual union busting techniques.

The unionized offices weren't given contracts. Top-level phone canvassers were suddenly shifted from the top fundraising lists to the worst immediately after the vote, leading to a sharp decline in their nightly yield and thus their pay. The worst example of this was that the usually savvy FUND suddenly gave unionized callers a call list targeting, get this, post-Katrina New Orleans! Again, either GROSS mismanagement or outright intentional sabotaging of the unionized office's efforts. Union organizers were fired (though then rehired when the union filed a complaint...then fired again later). Negotiations for a contract dragged on until, one by one, THE FUND closed down all the unionized offices. The full story of the union-busting efforts can be found here.

A summary from the diary series mentioned above sums it up thusly:

Quick recap: the largest employer of progressive activists in the country is engaging in widespread union-busting. Its "sister" organization just raised twenty-two million dollars for the DNC to "beat George Bush," although almost none of that money actually went to the 2004 election. Put those two facts together in light of the failure of the Left to mount a coherent, coordinated opposition to its greatest opponent in modern American history.

I am a big fan of the Act Blue model for grassroots fundraising anyway, and have always been a bit leery of the giant fundraising campaigns. But this story is a complete turnoff, a case of idealism gone awry. It reminds me of a company someone I knew worked for that was, as he put it "run by dictatorial ex-hippies" who used questionable business practices despite their claims of liberal sainthood.

This story also makes me think of the MoveOn.org volunteer who stayed with Joy and me for this last election. She began completely gung ho, and wound up burned out from the grueling pace and had to quit about a week before the election. MoveOn.org did wonders in this last election, and it was done over only a couple of months. But the story of PIRG's betrayal of its own values should be a lesson to all of us, MoveOn included, that success in the elections should not come at a larger price.

Of course, the story also means that there isn't much of Nader's legacy that I will still respect in the end. Nader's big personal failure was to be a victim of his own ego, even in failure. The big mistake PIRG is making is letting their own success ruin them. Success that comes at the expense of one's workers or one's ideals is precisely the kind of mentality that Nader and the PIRGs set out to fight against. Which leads to the question: will the PIRGs offer to help out the attempts to fight the union-busting of THE FUND?

mole333's picture

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Bouldin's picture

They are evil

...no doubt about it. Just plain evil, and I could go on.

Daniel Millstone's picture

Recheck facts, please

For all of my qualms about Ralph Nader's election role, I think that the sources you cite show no connection between him and the Fund for Public Interest. I'm not from Missouri, but show me.

Also, the door-to-door, street and telephone canvas are complex political and fund raising techniques. They have great uses and can impose significant costs on individuals and the organizations which use them. Because they generate cash flow and present serious administrative head-aches many groups contract out these functions. Sometimes the contractors are no good. That's what seems to be the story here.

mole333's picture

Huh?

Nader founded the PIRG movement in the 1970's and has been a consistent financial supporter of that movement. That is what I used to cite as being a GOOD part of his legacy.

The PIRG movement (which is organized state-by-state) formed THE FUND as a national canvassing effort in the 1980's. THE FUND is an outgrowth of the PIRGs that Nader still supports (as of 2000 they received the bulk of his financial donations). So, as I said in the article, this sours Nader's legacy since what I saw as his good contribution to progressive politics has turned into its own machine-like, union-busting force.

In essence, organizations like Sierra Club contract out to THE FUND. Which is all well and good except THE FUND treats its workers like dirt and busts unions, thus the article. Thought that was clear.

Now I think about it, I wonder about my good friend who canvasses for WFP...run into him frequently in Park Slope. Do they contract out? Do they use THE FUND? Would be a real hypocricy of WFP contracts out to a union-busting firm.

SteveWFP's picture

WFP runs its own canvass

As a political party, we have a lot of experience knocking on doors and talking to people.

mole333's picture

Thanks

The WFP guy I see all over the place doesn't fit the regular FUND/PIRG style. He seems far more professional and like he actually gets some respect from the people he works for. But I wasn't sure and WFP sure was pushing the canvassing.

Daniel Millstone's picture

The Fund for Public Interest web site

claims no Nader connection. It lists Nader-affiliate US PIRG as a customer (also the Sierra Club). I agree that Nader helped set up the state PIRGs years ago. I still think the Nader connection is not shown to the anti-union actions of this past summer. Many of the canvass firms are private or -- if non-profits -- are effectively staff controlled. The Fund's site does not list a board or explain its organizational structure. If Nader were connected with an organization I ran, I might brag about it. Are you certain?

Trade unions were the first and most determined exploiters of union staff. Many union leaders have firmly resisted attempts by their employees to organize. Similarly, advocacy groups often fight or flee when their employees demands better wages, hours and working conditions. Canvassers are used by those employing them; its a grueling job and those who do not do well are fired. Some canvassers learn good skills from the canvass use the job as a way into other political and social action employement

Antid Oto's picture

If I remember right...

The original In These Times article (or one of the diaries) claimed that THE FUND doesn't even generate much money for the organizations that contract with it. Most of the money it collects goes to cover its own overhead. What the contracting organization gets is 1) repetition of a message and 2) a donor list.

mole333's picture

At least in 2004

That is included in the summary quote I...well, quote. I didn't go into much detail about that because it didn't seemed as emphasized as the poor labor practices. But what is clear is that the DNC in 2004 got little money from the FUND's efforts, and there are ample examples of poor management by the fund even if we ignore the labor issues. Having your top people calling post-Katrina New Orleans seems dumb at best. So another way of writing about this is that the FUND doesn't always deliver well. But the focus of the dKos and MyDD articles were the labor hypocricy, so I chose to follow up on that.

Greg Bloom's picture

PIRG/Fund/GCI

Thanks for a good and helpful summary of the series. A few clarifications:

Nader and the Fund don't have an established connection, no -- but the Fund is the glue of the PIRGs and the PIRGs are very much part of Nader's legacy (and clearly, he still believes that himself). However, it's also important to note that he has recently been vocal in support of the critique that is being made of the Fund's canvass model.

Also, it was Grassroots Campaigns Inc that did canvass fundraising for the DNC in 2004 -- though GCI is pretty much a Fund clone repurposed for partisan purposes. (I actually worked with Michael Bouldin in the GCI NYC office that summer.) I wrote specifically about the DNC campaign, and the canvass model in general, in this series.

Finally, it's ironic that you mentioned MoveOn's GOTV, which was also managed by GCI (and staffed with Fund directors). I wonder whether the "volunteer" staying with you was actually a GCI employee. In any case, I wrote about the failures of GCI's MoveOn GOTV campaign here (2004) and here (2005-6).

Finally, if you want to keep following the union-busting/labor story, Lockse (an 8 year PIRG vet and founding GCI director) posted her take on the incidents today. It's pretty potent reading.

mole333's picture

Thanks!

Your articles clearly struck a chord because they were sent to me by several people from opposite ends of the country. Even after I posted this I was getting people emailing me the links.

Just to be clear, my link with Nader was as part of a failed legacy. We need to recognize that Nader and the PIRGs started out great and both have wandered where we should not follow. I am, however, glad to hear Nader is criticizing the FUND model. That is well worth noting.

As I read through your articles it really made me wonder about this year's MoveOn efforts. I have to really say that they did wonders, but the person staying with us was definitely burned out by it quite dramatically and rapidly. She had previously worked for the DNC as well, which leads me to believe I witnessed yet another GCI burnout.

I am constantly looking at how the progressive grassroots can improve their effectiveness. The MoveOn efforts seemed to be something worth emulating at least to some degree. I have to say, though, that I was less impressed with the 2004 DNC efforts, the Greenpeace efforts and the PIRG efforts.

Act Now had some impressive efforts as well. Any idea if they were independent (like WFP) or another part of this canvassing conglomerate.

Bouldin's picture

The 2004 DNC efforts

I still have mixed feelings about that episode. Granted, we pulled in staggering sums of money (I did quite nicely myself, thank you) and built the donor base, but you really had to wonder about a few things.

First, the hiring process. The people they pulled in were, frankly, often enough unsuited to the role of representing the DNC in public. Some kid with blue hair who looked more like a panhandler than anything else? Welcome aboard.

Second, the lies. We were told that the money raised would go to a special fund for building grassroots efforts; not true, it went into the general fund. When that came out, they, meaning management, denied ever having said such a thing. Oceania has always been at war with Eastasia.

Third, the education. There wasn't any. Policy positions, talking points, voter outreach? There was none of that.

In 2004, they took an entire generation, or at least a significant crop of young, idealistic, good people, and burned them out. For some, like me, that was a step into real political engagement and leadership roles; but for a whole lot of others, it was the end of the road. And that's not even calculating the damage done to brand Democrat by hyper-aggressive fundraising tactics, which more often than not looked more like stalking than voter/donor outreach.

If someone were to ask me about hiring GCI, and people have, I'd advise against, barring radical change on their part.

Elana L's picture

Here's the In These Times

Here's the In These Times Article
http://www.inthesetimes.com/site/main/article/2787/

Greg Bloom's picture

new post

I just posted the sixth entry of this series. By far the longest and most expansive (and i guess the messiest) but it covers the issue.

http://www.mydd.com/story/2006/12/1/151553/798

There will be one more post in this series.

ja704's picture

experience with these groups

I have some experience with these groups, having been a Fund canvass director for a bit, and having also been a GCI organizer on the MoveOn 2004 campaign. So hopefully I can clarify a couple questions raised here and put in my own two cents.

Any relationship between the PIRGs and Nader is long over. Nader and a couple of his Raiders wrote a book back in the early 70s urging students to start groups called PIRGs to lobby for their interests, and Nader went on a speaking tour both before and after the book came out to promote the idea. Students in a few states decided to run with the idea. But Nader never worked for the PIRGs, was never on any PIRG boards, and never had any formal relationship with the PIRGs. I'm sure there was some interaction back in the 70s, but Nader quickly went on to other groups and projects. And when Nader started running for office, the PIRGs had to put more distance between them (the PIRGs and Fund have non-partisan status; plus, I know many of my friends at both groups where pissed with Nader over his presidential runs). And the Fund didn't start until the 80s, long after Nader's influence was long gone, so they had zero relationship with him. The Fund and PIRGs never raised money for Nader, and as far as I know never took money from him. So I wouldn't blame Nader for anything the PIRGs or Fund have done (I also don't think you can really give him any credit for anything they've accomplished either, given how long it's been since he had any involvement with them).

There are also some weird claims on a few of the linked threads saying that the senior management at the Fund and GCI is getting rich off these canvasses. The fact is that pay at the Fund and GCI is very frugal, even at the highest levels. A mid-level organizer at most unions makes more than the top brass at either group. Any money these groups make goes back into the organization's next campaigns.

From what I hear, it's true that Greenpeace hired the Fund to run their canvasses for a few years, and then stopped because the renewal rates for their canvass members was lower than they were used to. But that hardly seems scandalous, and Greenpeace has said that the canvass was an effective tool for them (it cause a huge increase in their membership and visibility in just a couple years). However, it's natural that the new members who the Fund actively recruited through the canvass would renew at lower rates than Greenpeace's extremely loyal direct-mail members who have been giving to them for years. Any time you recruit new supporters, you can expect them to be less committed than your base.

In both jobs (as a Fund canvass director and GCI organizer), I never saw the kind of bizarre labor practices that are mentioned in these posts. We definitely weren't encouraged to do any of the kind of staff abuse described here, and I knew canvass directors who were fired for lesser examples of poor staff management. The senior managers I worked with sincerely cared about the canvassers and treated them well.

My main critique of working for GCI in 2004 was just that the group grew too fast. I thought the organizing model worked fine. We worked hard, but no harder than anyone working at the various 527s or campaign offices for either party; when you work on an electoral campaign, long hours are the norm. The problems I saw usually had to do with the staff - GCI hired a couple hundred canvass directors very quickly to work for the DNC, then hired a couple hundred more to work on the MoveOn project. With the rapid schedule and pressure to fill slots, some of the canvass directors who were hired just didn't have the skills to do the job; their poor management of their offices then caused problems for their canvassers.

Greg Bloom's picture

Care to comment on the substance of the posts?

I'm not sure which "weird" claims about senior management salary that you're referring to, unless it's the Doug Phelps Question that I deal with in the most recent post. My question about the senior management beneath Phelps is whether they are managing their operations legally, ethically, and effectively -- but the only question as to salary that I've put forth is in regards to Phelps himself.

ja, your personal experience is welcome, thank you for sharing it. I'm still curious to hear your reaction to the substance of the posts, and the questions that are being asked. So far, "weird" and "bizarre" is all you've said, which would seem to imply that the content in the posts is deceptive or even fabricated. Is that what you're saying?

In the meantime, as to your belief that the problems with GCI was that it grew too fast (i.e. "growing pains"), you can read about the failure of the MoveOn Operation Democracy campaign here. You might note that the story there is quite similar to the failure of Leave No Voter Behind. I would say that the massive hiring and subsequent massive attrition was a problem, but really just a symptom of the larger problem.

mole333's picture

Comment from Culture Kitchen

I encouraged this guy to post here as well, but he may have posted it and not come back, so I will post it for him. Here is a dissenting view of THE FUND:

Sorry to write such a long post, but I've had a lot of experience with the Fund, and this story sounds nothing like anything I ever saw. I canvassed for a couple summers in the mid-90s, and again recently, and on each of those occasions my experience was much like what you described back in the early 80s - the work was hard but exciting, the pay was mediocre but acceptable, and the other rewards more than made up for it (getting to work on issues I cared about, work with fun people, learn about politics, etc.).

The two-week average lifespan of a canvasser that you describe is probably accurate, but the average is deceptive. In reality, you have two groups of people. The first group has an experience like yours; they come in for a day or two or maybe even a week, but they don't canvass well and don't make quota and so they leave. The second group is made up of people who canvass well and embrace the work and end up canvassing for a couple months or the full summer (and a lot of people I met who fell in that category plan to come back and canvass for a second summer or even longer). I think that breakdown is natural - some people canvass well and enjoy the work, and some decide it's not for them. That seems appropriate and understandable to me.

To say that the Fund has a monopoly on canvassing also doesn't ring true. That statement ignores all the other progressive groups that do canvassing: ACORN, for example, runs canvasses all over the country, as does Clean Water Action. So do many unions; the state and local offices of various political parties; the campaign offices of most political candidates; and probably lots of other groups that I'm forgetting. Plus, that doesn't even mention the many groups and firms that do paid petitioning, where they hire people to canvass for signatures (rather than money). But in my personal experience, canvassers from many of those other programs would sometimes come over to canvass for the Fund because they found the Fund office a more fun and rewarding place to work.

The complaints people write about seem to fall into two categories - low pay and administrative mistreatment. In terms of low pay, I don't understand how people can seriously complain about the pay. The canvassing base pay when I worked there usually worked out to $7-8 an hour. And the good canvassers (I was always pretty mediocre myself) often made more like $10-12 an hour. That range seemed totally appropriate for what was typically a summer job for college students. The only way you make lower than minimum wage is if you don't make quota, in which case you're generally gone in a couple days. (In the telephone office, the phone canvassers made more. That job was inherently a part-time job, since you can only call effectively in the evenings. Callers with experience would make from $10-14 an hour, plus bonuses.) Personally, the pay always seemed fine to me. I considered it a privilege to be able to spend my summers getting paid to work on issue campaigns; most other political jobs I could have worked would have been unpaid internships.

I'm not sure what these disgruntled canvassers are asking for - it sounds like some would like an end to the quota system? Personally, that sounds like a disaster to me. You'd end up paying a lot of money to people who came in and didn't raise anything - I imagine that would eat up most of the donations that were supposed to be going to help run campaigns.

In terms of all the complaints about late checks, etc., I never saw problems like that when I worked in Fund offices. Not that things ran perfectly, but the occasional paperwork screw-ups were always at the local level and quickly resolved. These complaints sound like a case of poor management by someone at the local level. From what I saw, the Fund senior managers were rarely around and didn't involved themselves in the payroll or reimbursement process. The idea that they were micromanaging people's benefits in order to short the canvassers doesn't jive with anything I saw going on. And I got to know the canvass directors I worked for pretty well - they were not people who would ever do that sort of thing.

Ultimately, I guess what I'm saying is that my own experience with the Fund was quite good, and I don't think people should condemn the whole organization based on the complaints of a few people in Los Angeles (complaints which I don't think are reflective of the organization as a whole).

I feel this still wouldn't excuse the union-busting, but it is good to hear a more positive view.

similar experience's picture

I had a similar experience

I had a similar experience to the person who you posted who had a good and productive time with the canvass. Not everything is perfect, but I find so many things in this whole exended discussion that are not accurate that it calls in to question how seriously to take the whole thing. A lot of it, who knows, but there are enough things that I just know to be wrong or distorted - inlcuding my own sporadic experience - that this seems like a pretty significant waste of time and not even doing service to the folks with genuine complaints.

Hmm. Never thought about it like that before, but how is Greg Bloom benefiting from all of this? Is he in fact the blog equivilent of the cable news industry, making self benefiting hay by distoring the suffering of others.

It really does seem like this person is making a little career out of over-amping dramas like that evil Nancy Grace.

Who is or will be paying his bills?

BTW, I am a reformed Nader Voter. Not all state votes count the same, but what was once a fantastic story of American organizing has turned in to a weird tale of a crazy old man.

mole333's picture

Hmmm...

I was very open to what you were saying until you called into question Bloom's motivation. I am perfectly willing to believe you had a different experience and really want people with positive experiences to post. BUT...

I have heard from SEVERAL sources, all of which I consider impeccable and who I know personally, who indiacate that there is some bad stuff going down at the FUND. What is not clear to me is how extensive the problems are. The other thing you don't address is why they are union busting. The problems seem real. If they were in good faith they would be trying to fix them, not attacking anyone who brings up problems.

Again, I am VERY happy to hear you had a good experience. BUT it is also clear to me from several sources that there are problems. Your finding it necessary to attack the messanger makes me wonder about YOUR motivations. So, next time try sticking with what you KNOW, which is your personal experience, and don't attack others unless you can back it up.

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Just as dispiriting, party regulars chose as the convicted Norman's successor Assemblyman Vito Lopez, an old-time ward heeler from Bushwick who has never shown a zeal for reform until, gee whiz, now. He vows the party will consult a panel of learned men and women, such as Brooklyn Law School's dean, about picking quality judges.

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